Umiejętności
Active Directory
Back Office
Business Intelligence
Citrix
ERP
ITIL
Outsourcing
PMI
PMO
PMP
Program Management
Program Management Professional
Program Management Skills
Project Management
RFP
SAP
SAP ERP
Sla
dokumentacja oprogramowania
Usługi telekomunikacyjne
Zarządzanie IT
Bezpieczeństwo informacji
zarządzanie zmianą
Analiza biznesowa
Przywództwo
Zarządzanie
Analiza wymagań
Analiza
Zarządzanie projektami programistycznymi
Koordynacja projektu
usprawnianie procesów
Zarządzanie usługami IT
Strategia IT
Zarządzanie portfelem projektów
Zarządzanie incydentami
Planowanie projektów
Bezpieczeństwo
Telekomunikacja
Zarządzanie dostawcami
procesy biznesowe
Strategia
Integracja
dostarczanie usług
usprawnianie procesów biznesowych
Outsourcing IT
SAP R / 3
Języki
polski
ojczysty
angielski
biegły
niemiecki
podstawowy
Doświadczenie zawodowe
Program Manager of Security Operation Center program
● Accountable for the program ‘work-streams’ performance;
● Escalation point for Project Managers and coordinators;
● Direction to Project Managers and quality assurance
● Manage key program stakeholders and drives alignment;
● Helping Team to create high-value products;
● Responsible for Product Delivery in line with the Product Backlog (and Program Plan)
● Responsible for maintenance of program records (Budget, Cost, Schedule, Risks, changes etc.) in Global portfolio management tool
● Hiring for operational and project roles
● Escalation point for Project Managers and coordinators;
● Direction to Project Managers and quality assurance
● Manage key program stakeholders and drives alignment;
● Helping Team to create high-value products;
● Responsible for Product Delivery in line with the Product Backlog (and Program Plan)
● Responsible for maintenance of program records (Budget, Cost, Schedule, Risks, changes etc.) in Global portfolio management tool
● Hiring for operational and project roles
Manager of Group Information security PMO / Product Owner
The Group Information Security Project Management Office is accountable for providing actionable visibility of project portfolio status. It is responsible for the end to end project excellence to drive security service transformation and change as defined by the respective Service Manager. This includes:
• Ensuring/driving/enabling best practice methods, processes and tooling for project management
• Coaching project teams and project managers for excellence
• Relentless focus on value delivery
• Agile transformation
• Ensuring/driving/enabling best practice methods, processes and tooling for project management
• Coaching project teams and project managers for excellence
• Relentless focus on value delivery
• Agile transformation
InfoSec PMO / Project Manager
• To provide ‘hands-on’ leadership for Quality, Compliance and functions and raising overall standards of product quality on a day-to-day basis
• Championing continuous quality improvement across the InfoSec organization
• Organize and hold training programs to promote and engage personnel at all levels to achieve an understanding of Quality and Continuous Improvement principles
• Maintaining ISO standards to be passible by audit at all times
• Leading all internal Quality auditing
• Implement governance, reporting and compliance procedures into the project’s portfolio
• Maximize productivity and effectiveness through development and maintenance of internal build procedures and standards
• Assure that ABB procedures and standards are being recognized and used under all InfoSec projects and initiatives
• Working towards maximum internal customer satisfaction, managing customer and company feedback and establishing appropriate training, process and programs to reduce costs and increase efficiency
• Project Management of InfoSec projects
• Championing continuous quality improvement across the InfoSec organization
• Organize and hold training programs to promote and engage personnel at all levels to achieve an understanding of Quality and Continuous Improvement principles
• Maintaining ISO standards to be passible by audit at all times
• Leading all internal Quality auditing
• Implement governance, reporting and compliance procedures into the project’s portfolio
• Maximize productivity and effectiveness through development and maintenance of internal build procedures and standards
• Assure that ABB procedures and standards are being recognized and used under all InfoSec projects and initiatives
• Working towards maximum internal customer satisfaction, managing customer and company feedback and establishing appropriate training, process and programs to reduce costs and increase efficiency
• Project Management of InfoSec projects
Project Manager
• Implementing Service-Now.com for a major pharmaceutical company
• Focal point for Service-Now.com life cycle management
• Managing IT projects in a validated environment (under FDA regulations)
• Implementing an ITSM solution according to ITIL methodology
• Defining project scope, time and cost
• Managing project resources in a multinational and multicultural environment
• Managing subcontractors and a project team in a matrix organization
• Maintaining a good relationship with the customer
• Managing project documentation according to compliance regulations
• Focal point for Service-Now.com life cycle management
• Managing IT projects in a validated environment (under FDA regulations)
• Implementing an ITSM solution according to ITIL methodology
• Defining project scope, time and cost
• Managing project resources in a multinational and multicultural environment
• Managing subcontractors and a project team in a matrix organization
• Maintaining a good relationship with the customer
• Managing project documentation according to compliance regulations
Process Coordinator - Problem Management (Process Manager ITIL)
• Know the process and be able to express details from memory, act as a process expert and as a single point of contact for escalations
• Define roles and responsibilities in the process
• Educate people on the process
• Ensure process communication
• Find , analyze and fix process gaps
• Ensure audit readiness, participate in audits and prepare all needed data
• Create or approve process related documents and reports
• Define roles and responsibilities in the process
• Educate people on the process
• Ensure process communication
• Find , analyze and fix process gaps
• Ensure audit readiness, participate in audits and prepare all needed data
• Create or approve process related documents and reports
Project Manager
• Overall leadership and management to the project team in order to deliver a quality solution on time (Coordination of consulting and key-user teams)
• Status Reports to Steering Committee on Consultative process
• Creation and updates of process map – (Factory consist 6 production departments with different layout, specification)
• Tests, training coordination
• Blueprint creation and development
• Status Reports to Steering Committee on Consultative process
• Creation and updates of process map – (Factory consist 6 production departments with different layout, specification)
• Tests, training coordination
• Blueprint creation and development
LAN Support Specialist 2nd line
• Provide day-to-day management and break/fix work of LAN, servers, printers, Blackberries, desktops and laptops.
• Solving Windows 2000 Professional, XP and 2003 Server problems (on client and server machines).
• Desktop support for Lotus Notes, MS Office XP/2003/2007, SAP, Mainframe client, VPN, Antivirus/Antispyware, Crystal Reports.
• Managing the domain network resources with Active Directory (user and computer accounts, granting access to network printers and share folders, setting up network printers).
• Managing backups & restores on file servers.
• Solving Windows 2000 Professional, XP and 2003 Server problems (on client and server machines).
• Desktop support for Lotus Notes, MS Office XP/2003/2007, SAP, Mainframe client, VPN, Antivirus/Antispyware, Crystal Reports.
• Managing the domain network resources with Active Directory (user and computer accounts, granting access to network printers and share folders, setting up network printers).
• Managing backups & restores on file servers.
Project Coordinator
• Leading EMEA cellular projects of a complex nature.
• IT project management processes on all projects, Telephone System, WAN, Video, Cellular and Wireless consultations and deployment, track and resolve issues and risks, monitor and report schedule and budget performance
• Responsible for quality assurance review of the project and the evaluation and documentation of procedures.
• Careful project planning – by adhering to established procedures, and using available tools.
• Clear and complete definition of the customer’s project related needs – accomplished by a complete consultation process whereby the customer’s wants and needs are clearly outlined and determined.
• Careful estimation of the project’s telecom related costs and ensure the customer has a clear understanding of the costs involved.
• Helping to resolve issues on AVAYA system.
• IT project management processes on all projects, Telephone System, WAN, Video, Cellular and Wireless consultations and deployment, track and resolve issues and risks, monitor and report schedule and budget performance
• Responsible for quality assurance review of the project and the evaluation and documentation of procedures.
• Careful project planning – by adhering to established procedures, and using available tools.
• Clear and complete definition of the customer’s project related needs – accomplished by a complete consultation process whereby the customer’s wants and needs are clearly outlined and determined.
• Careful estimation of the project’s telecom related costs and ensure the customer has a clear understanding of the costs involved.
• Helping to resolve issues on AVAYA system.
Customer Service 2nd Line Field Engineer
APT Skidata
• Installation and upgrade hardware and software equipment: Skidata microprocessor based hardware & software, LAN networks, PC controlled electromechanical equipment and magnetic stripe/barcode readers, Ethernet & Arcnet networks Engineering-related technology
• Achieving required response times as detailed in SLA
• Supervision of individual projects i.e. Heathrow Terminal 4(car park) – update of the network structure, reinstallation of all equipment, cooperation and supervision to third party contractors
• Achieving required response times as detailed in SLA
• Supervision of individual projects i.e. Heathrow Terminal 4(car park) – update of the network structure, reinstallation of all equipment, cooperation and supervision to third party contractors
Szkolenia i kursy
PMP Certificate, CISSP Certificate, Product Owner (Scrum.org), SCRUM Master (ScrumAlliance), Agile PM, ITIL Foundation Certificate, Six Sigma Yellow Belt, Scrum Fundamentals Certificate (SFC), Sketchnoting (Fipowanie) Gabriela Borowczyk, ABB and Wilson’s Learning “Leadership Training for Managers”, Negotiating training, Conflict management training, CISCO CCNA, SharePoint Super User Training and many other.
Edukacja
Specjalizacje
IT - Administracja
Bezpieczeństwo/Audyt
IT - Administracja
Wdrożenia ERP
IT - Administracja
Zarządzanie usługami
IT - Administracja
Inne
IT - Rozwój oprogramowania
Zarządzanie projektem
Zainteresowania
Stock markets, healthy food, books – biographies, philosophy, traveling, sports, classical music.
Grupy
Akademia Górniczo-Hutnicza im. Stanisława Staszica w Krakowie
Akademia Górniczo-Hutnicza to jedna z najlepszych i najbardziej renomowanych polskich uczelni, od lat zajmująca czołowe miejsca w rankingach szkół wyższych. Przoduje w dziedzinie nowocze
Indonesia Today
Grupa Indonezja od A do Z jest grupą moderowaną z Indonezji i o Indonezji.Przeznaczoną dla turystów, globtroterów i biznesmenów w kraju nad Wisłą.
Zapraszam.