Our Client is a developing passenger cars importer of well known brand, operating globally with impressive results achieved over the last few years. Due to constant growth of company structure in Poland, for our Client, we are looking for highly qualified and suitable person to fulfill the position of Aftersales Zone Manager.
- Implementing company's policy in the field of service, spare parts and accessories. - Supervising and evaluating aftersales activity of highly developed dealer network on the dedicated area. - Monitoring of P&A sales forecasts on the monthly and annual base. - Administrating warranty claims and procedures in the dealer network, following company's standards. - Executing and monitoring of Service Standards and Customer Satisfaction Index among retailers. - Participating in development of aftersales annual budgets.
- University degree, preferably technical and/or automotive. - 3-5 years of experience on the aftersales position in automotive. - Excellent technical knowledge of automotive engineering. - Good orientation in Sales & Marketing processes. - Strong management skills, with decision making and team motivating ability. - Terrific communication and presentation skills, combined with logical thinking. - Very good command of English