Piotr Sus

• Windows and Mac OS X Client Technolgies Strategy and Programme Management;
• Altiris server and client solution aspects;
• Microsoft Azure
• PCI DSS Compliance;
• Office 365;
• Virtual desktop Infrastructures ( VDI);
• Application virtualization and packaging processes;
• Image management and desktop engineering problem management;
• Technology roadmaps and strategies in Client Technologies area;
• Work in multicultural, international organization and distributed environment / Locations;
• Managing managed service provider to achieve service objectives;
• Desktop engineering operations to include a good knowledge of IT best practices, industry trends and customer solutions.
• Ability to efficiently convey ideas though oral and / or written communication;
• Ability to work in a group or independently; process oriented, good analytical skills, details oriented ability;
• Data analysis and analysis tools;
• Collaborating with IT services providers within IT support marketplace;

• Incident Management (EMEA IM Team Lead position)
• Problem Management
• Managing team responsible for:
o Application 2nd Level Support
o Data Processing
o Applications’ Administration
o UAT and PRD deployments
o User Access
o Application Operations
o Network, Wintel and UNIX administration
o Project Resourcing

Health and Safely Service Centre globally
Quality / Plan / target areas
Compliance
SOP everything
Problem Management owner
Change Management owner
Critical problem ownership / process

IS Service Centre Manager (Poland), reporting to the Global IS Service Centre organisation. This is a permanent position within IS Group Services.

The purpose of the role is to manage both the Global and Regional IS Service Centre services and resources based in Poland, offering consistently high levels of service to both local and global users of IS Group Services Service Centres.

The main areas of accountability are:

- To manage the Global IS Service Centre resources based in Sandomierz to deliver a consistently high quality service to the global activities now managed through Poland
- To design, plan and deliver extensions to services provided from Poland to global users
- To support the migration of standardised work from Poland to other Service Centres (eg China)
- To manage the 24 / 7 Business Critical Service Centre capability based in Poland
- To manage the Regional IS Service Centre based in Sandomierz providing first line services to users in Czech Republic, Hungary, Romania, Russia and Poland

Job holder must be educated to degree standard or equivalent, with experience of the management of a modern IT infrastructure, and a working knowledge of the English language.

Job holder must be able to demonstrate leadership skills, a results oriented and analytical approach, with attention to detail and the ability to manage people to meet challenging targets.

To manage all aspects of large Infrastructure development projects, for the benefit of the business lines of NSG, as directed by a Global Infrastructure Director.

To ensure all such projects are delivered to business expectations and in line with time and cost budgets and the Infrastructure strategy, policies and guidelines.
The Job Holder is personally responsible for the delivery of the Project objectives for Infrastructure Projects, directed by a Global Infrastructure Director, ensuring project timescale, budget and quality requirements are met to the full satisfaction of the Business/ISGS receiving the system.

The job holder is accountable, for the projects under his control, the complete project organisation, co-ordination, planning and methodology to ensure successful delivery of the assigned projects.

The job holder must ensure that the projects under his control are delivered maintaining the core solution of the Infrastructure strategy and any changes to the solution are agreed through due process whilst maintaining an effective and trusting working relationship with ISGS and the target business.

Manages the development of the Infrastructure team members directly under his control ensuring they possess the necessary business, technical and personal skills to meet the needs of the Infrastructure projects within NSG.

In co-ordination with the Infrastructure Directors and Group Application Directors, contributes to determining the capital budget / requisitions to support Infrastructure Projects.

IS Group Services Manager, Finland, reporting to the Regional ISGS Manager – Central Europe and Nordic.

The purpose of the role is to develop and deploy information technology and associated services in accordance with the needs of business and Group IS.

The main areas of accountability are:

- To ensure that the information needs of the business and the necessary solutions are provided in each site in Finland
- To ensure consistent and cost effective provision of IT services across Finland, within the agreed budget
- To develop and deploy standard information technology in line with Group policy
- Implementation and development of IS strategy and work plan in accordance with the business strategy
- managing and development of IS staff in Pilkington Automotive Finland
- Overall project coordination of all applications and IT infrastructure projects in Finland


Applicants must be educated to degree standard or equivalent, have experience of major system implementation within a manufacturing environment, experience of the management of a modern IT infrastructure, and a working knowledge of the English language.

Applicants must possess an understanding of business concepts, a strategic and analytical approach to business development, and strong interpersonal skills.

IS Group Services for a Technical Analyst reporting to the Wintel Operations Service Support Manager

The purpose of the role is to support, administer and maintain business I.T. systems for Pilkington and provide Service Support in line with business requirements.

The key responsibilities of the job holder are:-

• To ensure maximum availability of servers, utilising monitoring, distribution and control mechanisms from the Centre.
• Provide 2nd level technical support to the IT Service Centres, Resource Groups and the user population where problems are of a more technical nature, implementing solutions from IT manufacturers and suppliers, and ensuring that current Service Level Agreements are met.
• Facilitate the continual consolidation of systems and data where right to do so.
• Provide efficient utilisation of Systems Management within the IS regions.
• In conjunction with the IT Service Centres, ensure that service quality and performance is achieved so that relevant actions can be undertaken to maintain and improve the quality of service.
• Liaise with external providers for service, support and maintenance.

Applicant has exposure in some of the following technologies are effective in the role:-

Microsoft Windows Server 2003, 2000 & NT Operating Systems; Active Directory Services Management; SQL Server and IIS Admin; Microsoft Operations Manager, Dell Open-Manage and IBM Director; Windows Terminal Services; Good understanding of IBM and Dell Server hardware.
96466abec0acf084e0dfe7cd5bcf28a7

Three months secondment contract

Zajęcia dla studentów Studiów Podyplomowych - Informatyka z elementami technologii informacyjnej