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Michał Styczeń

Dyrektor Operacyjny, Oriflame

Miejscowość:: Bronkowice, świętokrzyskie

Branże:: Logistyka/Transport/Dystrybucja

Podsumowanie zawodowe:: I am manager with broad knowledge and experience in area of logistic operations, project management and people leadership to the advantage for employing company and myself.
My professional experience in Avon Cosmetics/Operations Poland as well as Oriflame Poland – internationally recognized cosmetics manufacturers and distributors, gave me the opportunity to get acquainted with management principles in positions requiring strong orientation towards customer needs, just-in-time service delivery as well as leading and managing supply chain projects.
I am systematic, highly effective and competent person who achieves goals by personal involvement and ability to motivate staff by delegating responsibility, building trust and good relationships which enable delivering outstanding results.

Zobacz pełny profil

Doświadczenie i referencje

Firma:: Oriflame (od 2006-12)

Stanowisko:: Operations Director

Obowiązki:: Responsible for country operations in Poland. Order fulfilment and distribution for 90 000 consultants placing an individual orders (7000 daily) as well as Customer Service including Immediate Service, Call Center and Claims.
Departments: Logistics, Central Warehouse, Branches (4 Immediate Service Centers, 10 Service Centers and 221 Self Pick-up Points) System Operators, Customer Service, Pick & Pack Operations and Distribution. Team: 165 employees, 5 direct report managers

Firma:: P4 Sp. z o. o. (Playmobile) (od 2006-07 do 2006-11)

Zobacz profil firmy »

Stanowisko:: Dealers Supply Chain Manager

Obowiązki:: Responsible for creation and managing of logistics operations (purchasing and distribution, B2B, B2C) for mobile phones distribution on Polish Market.

Firma:: Avon Cosmetics/Operations Sp. z o. o. (od 1994-04 do 2006-06)

Stanowisko:: various positions as Operations / Supply Chain Manager (look below)

Obowiązki:: PROFESSIONAL EXPERIENCE in SUPPLY CHAIN in AVON POLAND:

PICK & PACK OPERATIONS and SHIPPING

Scope of responsibility:
 Order Assembly and Shipping process for Polish market at Avon’s Home Delivery System (12000-16000 orders/boxes daily); managing 250 employees team (3 directly reporting supervisors, 20 specialists and leaders, 230 workers)
Achievements:
 operational cost reduction by 17% within 1 year - Leadership Award for savings (representatives orders being delivered timely and with good condition)
 quality increase – Perfect Order Rate improvement from 55,64% to 63,46% and than to 67,85%, Picking Error Rate improvement from 0,08 to 0,04 (units)
 staff turnover below 2% per annum

INVENTORY CONTROL:

Scope of responsibility:
 managing of demands, operational forecast, finished goods and inventory for 1200 SKUs
 co-operation with 4 European manufacturing plants (UK, Germany, Italy and Poland)
 managing of inactive inventory levels in seven distribution centers in Central and Eastern Europe (Poland, Russia, Ukraine, Hungary, Romania, Lithuania and Kazakhstan)
Achievements:
 reduction of inventory level from 90 to 65 Life in Days within 1 year while keeping service to Avon Representatives at high level; cash flow improvement rewarded with Distinctive Award in 2000
 establishing and continuous improvement of demand planning system and creation of early warning process - Trendsetter
 reduction of inactive inventory level in 7 Central Eastern European distribution centers by 6% vs. plan in 2005

WAREHOUSING:

Scope of responsibility:
 high storage warehouse (8500 pallet spots); just-in-time replenishment supply to the order assembly line; return goods; managing of 36 employees
Achievements: creation of the Cycle Counting Procedure
 keeping discrepancy error below 2% after annual Wall to Wall inventory count, three years in a roll
 warehouse relocation from one location to another (70 km) and providing just-in-time service from two locations in parallel

PROJECTS MANAGEMENT:

 Leading Relocation Project (09/2000-05/2001) – transfer of the product supply, demand management and warehouse operations from one location to another (Warsaw to Garwolin, 70 km). Successful execution of the project under difficult management circumstances; providing high service from two locations in parallel, having two different stock location and demand management systems; Project rewarded with BPR Breakthrough “Being Best” for the Team as well as individual Chairman’s Award in 2001

 Leading and successful implementation of the project of relocation product supply operations to countries like Saudi Arabia, United Arab Emirates, Israel, Northern Cyprus, Southern Cyprus, Island, Afghanistan, Pakistan and Turkey. Operations transferred from Northampton (UK) to Garwolin (Poland). Project implemented within the scope of objectives, time and budget and with maintaining high service to the customers.
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POSITIONS HELD in AVON COSMETICS/OPERATIONS POLAND

* Excess Disposition Planning Manager for Central and Eastern Europe 1/2005 – 06/2006
* Order Assembly, Shipping Manager 10/2001 – 06/2003
* Warehouse and Inventory Control Manager, Supervisor 06/1998 – 12/2000
* Project Manager-Supply Chain Transformation, Overseas Business Development,06/2001 – 02/2002
* Project Manager-Supply Chain Transformation, Relocation Warsaw/Garwolin 09/2000 – 09/2001
* System Operator and Administrator (AS/400), 07/1994 – 05/1998
* Inventory Control Coordinator, 04/1994 – 06/1994

Edukacja

Uczelnia:: Szkoła Główna Handlowa w Warszawie (1999-09 - 2000-10)

Zobacz stronę uczelni »

Kierunek:: Post-graduate Logistics Management studies (1 year) – Warsaw, 2000

Poziom studiów:: studia podyplomowe

Uczelnia:: Akademia Wychowania Fizycznego Józefa Piłsudskiego w Warszawie (1989-10 - 1993-06)

Zobacz stronę uczelni »

Kierunek:: Warsaw Academy of Physical Education (Teacher, Volleyball Trainer)

Poziom studiów:: magisterskie

Informacje dodatkowe

Przebyte kursy:: 03/2003 Creating a Leading Supply Chain Programme, CRANFIELD UNIVERSITY -SCHOOL OF MANAGEMENT (England)
05/2000 Logistic Management, UNILOG
02/2001 Introduction to MANUGISTICS, MANUGISTICS / Avon
10/2003 Project Management, Kepner®Tregoe Methodology, OPENavigators
09/2000 Project Management Workshop, DOOR
10/2001 & 10/2005 Finance for Non-Financials, AVON
09/2000 Middle Management Program for Avon Managers, AVON
02/2001 Basic Management Program for Avon Managers, AVON
08/2004 Executive Presentations Skills – THINK ON YOUR FEET® INTERNATIONAL, INC.
02/2002-07/2002 Individual Coaching, 46 hours of coaching sessions, DKHuman Resources
07/2001 Presentation Skills Workshop, KALKSTEIN CORPORATE TRAINING
09/1999 Effective Personal Development Process, POWER BUSINESS
09/1998 Negotiation Skills Workshop, Leadership in Modern Company INTERNATIONAL SCHOOL OF MANAGEMENT
04/1998 Effective Time Management, POWER BUSINESS