пропозиції роботи
Małgorzata O Regan
Consultant, Business Analyst, Implementation Manager
Warszawa,
mazowieckie
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Języki
angielski
biegły
rosyjski
podstawowy
Doświadczenie zawodowe
CRM Implementation Manager
OmniSys Ltd.
Manage the implementation of Autotask, a CRM tool. Identify customer needs and
implement changes as necessary. Liaise with provider of Autotask. Responsible for maintenance and
improvement of the tool.
implement changes as necessary. Liaise with provider of Autotask. Responsible for maintenance and
improvement of the tool.
Business Analysist
Management of Change Requests: gathering all information required for meetings, prioritizing and
presenting it to stakeholders; developing versions for market communication; service boards, e-mails.
Management of New Releases: Preparing and finalizing the scope of new releases, recognizing quick wins for several releases and other hotfixes.
Management of Documentation: responsible for supporting documents tracking within a matrix. Leading regular meetings with Service Team about production incident calls. Making recommendations in terms of the business value of Change Requests.
presenting it to stakeholders; developing versions for market communication; service boards, e-mails.
Management of New Releases: Preparing and finalizing the scope of new releases, recognizing quick wins for several releases and other hotfixes.
Management of Documentation: responsible for supporting documents tracking within a matrix. Leading regular meetings with Service Team about production incident calls. Making recommendations in terms of the business value of Change Requests.
IT Specialist
Responsible for application functionality issues related to the Siebel CRM system.
Received 2 GOLD ImpacT awards for:
1. Simplifying the process to establish a bi-directional interface between the new data provider and GSK’s CRM system.
2. Implementing the Data Validation for the CRM interface for the UK Pharma management.
As Technical Lead I was responsible for talking to various users, vendors, and internal teams within GSK; advising on new requirements, making technical proposals, showing business impacts, giving input on all documentation. I also developed operation solution for the new requirement.
3. As a result, I received the October 2011 Great Job CIT reward
Received 2 GOLD ImpacT awards for:
1. Simplifying the process to establish a bi-directional interface between the new data provider and GSK’s CRM system.
2. Implementing the Data Validation for the CRM interface for the UK Pharma management.
As Technical Lead I was responsible for talking to various users, vendors, and internal teams within GSK; advising on new requirements, making technical proposals, showing business impacts, giving input on all documentation. I also developed operation solution for the new requirement.
3. As a result, I received the October 2011 Great Job CIT reward
Consultant
Omnisys Ltd
Consultant in the family business
Activities: Customer Service for small IT company, book keeping, credit control, responsible for office moving projects, internal SEO project
Activities: Customer Service for small IT company, book keeping, credit control, responsible for office moving projects, internal SEO project
Consultant/Project Manager
Supervising employees, developing the most efficient plans for business operations, in
charge of hiring employees and negotiating contracts.
Management, project planning, negotiation and sales for projects in:
Matsushita Battery Poland, upgrade of ERP system: MFG/PRO
Project Manager, Philips DAP, implementation ERP system: MFG/PRO
Project Manager, Lucent Technologies, transferring applications from The Netherlands to
Poland, (Visual Basic, PL/SQL, SQL, Unix, project planning, training people and set- up
environment)
Junior Project Manager, PGN project for Philips (building server room)
Junior Consultant (involved in setting up company)
charge of hiring employees and negotiating contracts.
Management, project planning, negotiation and sales for projects in:
Matsushita Battery Poland, upgrade of ERP system: MFG/PRO
Project Manager, Philips DAP, implementation ERP system: MFG/PRO
Project Manager, Lucent Technologies, transferring applications from The Netherlands to
Poland, (Visual Basic, PL/SQL, SQL, Unix, project planning, training people and set- up
environment)
Junior Project Manager, PGN project for Philips (building server room)
Junior Consultant (involved in setting up company)
IT Consultant
TUnŻ Royal PBK S.A.
Activities: Collecting user needs, Planning, Designing, Programming, Preparing Documentation, Testing, and Implementing. User support. (Oracle; PL/SQL Developer, SQL*, TOAD, Delphi)
Software Engineer
Origin NL
The SCM (Software Configuration Management) Level 3 project “KBH” for Staal Bank N.V. (Nov-Dec 1998);
Activities: Building Business Rules, Reports, Forms, Testing. Oracle Tools; Designer/2000, Developer/2000, PL/SQL, SQL*.
The internal SCM Level 3 project “UUR” for Administration. (Feb-Jun 1999);
Activities: Building whole application for Administration.
Tools: Designer/2000 and Developer/2000.
Activities: Building Business Rules, Reports, Forms, Testing. Oracle Tools; Designer/2000, Developer/2000, PL/SQL, SQL*.
The internal SCM Level 3 project “UUR” for Administration. (Feb-Jun 1999);
Activities: Building whole application for Administration.
Tools: Designer/2000 and Developer/2000.
Szkolenia i kursy
Business Analysis , The George Washington University School of Business, 2012
ITIL version 3, Foundation Examination, Exin, 2011
Six Sigma training , 2001
High Potential program Atos Origin, 2001
Enterprise Application Integration, eBusiness Strategy, Atos Origin e-Business Solution –
eFocus, 2000
The Oracle Base Training, Transfer Solutions organization: Mount Everest, 1999
Training contain the following modules: IT- Fundamentals (ERM), SQL and SQL* Plus, PL/SQL,
Oracle Reports 2.5, Oracle Forms 4.5, Database Architecture
Oracle Designer/2000, System Modelling, Server Design and Generation , 1998
Techniques for testing, ISES International: KPMG and Origin , 1998
Progress, Progress Polska, 1998
ITIL version 3, Foundation Examination, Exin, 2011
Six Sigma training , 2001
High Potential program Atos Origin, 2001
Enterprise Application Integration, eBusiness Strategy, Atos Origin e-Business Solution –
eFocus, 2000
The Oracle Base Training, Transfer Solutions organization: Mount Everest, 1999
Training contain the following modules: IT- Fundamentals (ERM), SQL and SQL* Plus, PL/SQL,
Oracle Reports 2.5, Oracle Forms 4.5, Database Architecture
Oracle Designer/2000, System Modelling, Server Design and Generation , 1998
Techniques for testing, ISES International: KPMG and Origin , 1998
Progress, Progress Polska, 1998
Edukacja
Zarządzanie, magisterskie
Uniwersytet Warszawski
Specjalizacje
IT - Administracja
Wdrożenia ERP
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Analiza biznesowa
IT - Rozwój oprogramowania
Zarządzanie projektem
IT - Rozwój oprogramowania
Zarządzanie IT
Zainteresowania
Dance Instructor (Latin in line), travelling, biking, running, skiing, parachute jumping.
Grupy
Uniwersytet Warszawski
Uniwersytet Warszawski, założony w 1816 roku, jest największą polską
uczelnią i jednocześnie jedną z najlepszych w kraju.
Analityk
Dla analityków i nieanalityków. Trochę o rozbieraniu problemu na części pierwsze i składaniu w logiczną całość.
TANIEC
Zapraszam wszystkich którzy nie mogą usiedzieć, jak gra muzyka: walc, salsa, cha-cha, jive, funky, taniec brzucha czy cokolwiek innego:-)
Zdrowe życie
Jeśli masz zdrowe podejście do życia, żyjesz w harmonii ze sobą, masz własny sposób, aby to osiągnąć - ta grupa jest dla Ciebie!
