Dagmara Zając

- processing incoming electronic payments ,
- processing bank-to-bank payments,
- handling "OUR" and maintenance charges statements (PEGA Rules Process Commander),
- processing outgoing electronic and manual payments,
- monitoring payments queues according to cut-off times,
- dealing with CLS transactions, in emergency situations in accordance with contingency rules,
- taking part in handbook process (writing SOP),
- participating in projects in the NOC,
- implementing the Lean principles in to the NOC organization,
- working on SWIFT enviroment (ProSwitch)
- buying currencies on E-Market trading platform
- knowledge of BCP plan - acting in emergency situation according to procedures,
- giving Service and Support to internal and external customers of relevant domain (Payment Operations),
- being reflective concerning input from customers and colleagues with a view to improving the overall quality and content of daily work in relevant domain (Payment Operations) and related services
- sharing knowledge within the team and thereby contribute positively to the improvement of the performance of the team/unit.

- processing outgoing electronic and manual payments,
- monitoring payments queues according to cut-off times,
- taking part in handbook process (writing SOP),
- implementing the Lean principles in to the NOC organization,
- informing the team leader/coordinator about all irregularities occurring during the process,
- carrying out other works assigned by the superior,
- knowledge of BCP plan - acting in emergency situation according to procedures,
- giving Service and Support to internal and external customers of relevant domain (Payment Operations),
- being reflective concerning input from customers and colleagues with a view to improving the overall quality and content of daily work in relevant domain (Payment Operations) and related services
- sharing knowledge within the team and thereby contribute positively to the improvement of the performance of the team/unit.