Anna Cibis

Anna Cibis

Infrastructure Engineer

Katowice, śląskie

Podsumowanie

  • HP-UX
  • Linux
  • Office 365
  • RedHat
  • Salsa (dance)
  • Administrator systemów Linuxowych
Senior Infrastructure Engineer

Capgemini Polska Sp. z o.o.

od maja 2013 (od 1 roku i 3 miesięcy)
Junior Infrastructure Engineer (unix)

Steria Sp. z o.o.

listopad 2012 - kwiecień 2013 (przez 6 miesięcy)
Managing and maintaining the RedHat servers infrastructure, detecting and solving system (both software and hardware) problems (i.e. FS crashes, boot problems, cpu critical load, missing processes etc.), leading and implementing major system and software infrastructure upgrades, maintaining standard operating procedures and monitoring infrastructure (Sitescope/Bego); investigating and troubleshooting issues, performing periodic performance reporting to support capacity planning, supporting performance tuning and resource optimization, developing scripts that would reduce repetitive administrative tasks.
UNIX Technician

Capgemini Polska

wrzesień 2011 - wrzesień 2012 (przez 1 rok i 1 miesiąc)
- Administering HP-UX workstations, solving incident and performing requests applying standardized operating procedures, drawing up the diagnostic enabling the cause(s) of failure to be identified, resolving failures drawing procedures, updating knowledge database, solving incident linked to the infrastructure (NIS, NIS+, NFS, FLEXLM,LUM), usage of special tools for distribution of software (AWM, Tivoli, scripts), managing: access to systems platforms, user access to different applications, installing system and application using Ignite, Tivoli, scripts, tools;
Windows Technician

Capgemini Polska

listopad 2010 - sierpień 2011 (przez 10 miesięcy)
Analysing and routing incidents and requests for French technical support teams while using client’s management tools (Magic, SeMaPHORE), clarifying issues and/or requirements with requestors and local support teams, regular checks and reporting of activities regarding incident & request management, maintaining and keeping the relevant process/procedure documentation up to date, assessments – validating or rejecting word orders, granting admin rights, assessing order amounts for hardware or software, user management –group administration, granting software access to users, remote access to user's workstation in order to grant admin rights or help install software;
IT Consultant

Capgemini Polska

lipiec 2009 - październik 2010 (przez 1 rok i 4 miesiące)
Daily contact with international clients, handling inbound and outbound calls, e-mails, faxes, and letters from employees, vendors, customers and approved third parties, preparing report, first line of support, handling requests and incidents regarding system issues, Citrix, Blackberry, Microsoft Office, Exchange problems, printers, other hardware, client’s applications; accounts and access administration (via ActiveDirectory);

Edukacja

Informatyka, inżynierskie

Wyższa Szkoła Technologii Informatycznych w Katowicach

od październik 2009 (od 4 lat i 10 miesięcy)

Specjalizacje

IT - Administracja » Administrowanie systemami

Języki

Angielski

biegły

Francuski

biegły

Niemiecki

podstawowy

Hiszpański

podstawowy

Informacje dodatkowe

Przebyte kursy

- ITIL v 3.0 Foundation
- Team Management Training
- CCNA Exploration
- Oracle 11g Fundamentals and Administration
- UNIX Fundamentals and Administration (Solaris)
- Linux System Administration
- Network Operating Systems – Linux Server
- MS Windows System Administration
- Network Operating Systems – Windows Server
- Planning, Deploying and Managing Microsoft Systems Center Configuration Manager (SCCM)


Grupy

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